Getting Started

How does Price Your Plans work?

Is it free for homeowners?

Do I need professional house plans?

Where do I sign up?

Which areas does Price Your Plans cover?

How do I contact support?

For Homeowners

How many quotes will I receive?

Are the tradies verified?

How do I compare quotes?

What happens after I accept a quote?

Can I edit or delete my project?

How long does project approval take?

Is my personal information safe?

What if I am unhappy with the tradie's work?

For Tradies — Getting Started

How does Price Your Plans work for tradies?

Do I need an ABN to join?

Where do I sign up as a tradie?

What trade categories are available?

Leads

What is a lead?

What are credits?

How do I use my credits?

What do I get when I claim a lead?

Can I see project details before spending credits?

What if the lead is not right for me after claiming?

How can I control which leads I receive?

How do I decline a lead?

Credits & Billing

How much do credits cost?

Do credits expire?

How do I purchase credits?

Where can I see my credit balance?

Can I get a refund on credits?

Your Account

How do I log in?

How do I update my profile?

How do I reset my password?

How do I close my account?

Ratings & Reviews

How do reviews work?

How can I get more reviews?

Where do my reviews show?

Can I respond to a negative review?

Referral Program

What is the referral program?

Where do I find my referral link?

Is there a limit on referral earnings?

When do I receive my bonus credits?

Payments & Jobs

How do payments work between me and the homeowner?

How do I contact a homeowner after they accept my quote?

How do I mark a job as complete?