Last updated: June 2026
Privacy Policy
1. About Us
Price Your Plans is an Australian proptech marketplace connecting homeowners with verified local tradespeople through plan-based quoting. Based in Newcastle, New South Wales, Australia. Contact: privacy@priceyourplans.com.au
2. Our Commitment to Privacy
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
3. Information We Collect
(a) Information you provide: full name, email, phone, business name, ABN, trade licences, service area, trade categories, profile photos, portfolio images, project details, uploaded house plans, quote information, messages, payment information processed by Stripe, referral codes.
(b) Automatically collected: IP address, device info, browser type, pages visited, timestamps, cookies.
4. How We Use Your Information
- Create and manage accounts
- Match homeowners with tradespeople
- Facilitate quoting and hiring
- Process payments via Stripe
- Send notifications about leads, quotes, and messages
- Send email notifications for matching leads (tradies)
- Manage referral program and credit rewards
- Verify ABN details
- Improve the platform
- Comply with legal obligations
5. Sharing Your Information
We do not sell data. We share with: Stripe (payments), Supabase (database and storage), Lovable (hosting), Resend (email). Between users: homeowner suburb/state/project details visible to relevant tradies; tradesperson business name/ABN/licence/rating visible to homeowners; public trade profiles visible to homeowners. Legal: disclosed where required by law.
6. Data Storage and Security
Stored on Supabase servers. Row-level security, encrypted HTTPS connections, secure private storage buckets, Supabase Auth with Google OAuth.
7. Your Privacy Rights
Access your data, request correction, make a complaint, request deletion. Contact privacy@priceyourplans.com.au. We respond within 30 days.
8. Cookies
Used for login sessions, preferences, and analytics. Can be disabled in browser settings.
9. Data Retention
Data retained while account is active. Deleted within 90 days of account closure. Project files deleted 12 months after project closure.
10. Changes to This Policy
Users notified of material changes by email or in-app notification.
11. Complaints
Contact privacy@priceyourplans.com.au first. If unresolved, contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
12. Contact
Price Your Plans, Newcastle NSW Australia, privacy@priceyourplans.com.au
